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Contact Bi-State

Have a question or would you like someone to contact you? Please call us at (636) 379-3000 or complete the form below and we will get back to you as soon as possible.






Call Toll free at 1-888-Pools-01 or (636) 379-3000

Weekly Pool Cleaning Service – What’s Included

Included in Regular Pool Maintenance Visits

Each Pool Maintenance visit will include:

  • Test water
  • Chemical Balance (with your chemicals)
  • Clean skimmer and pump baskets
  • Skim the water surface to remove floating debris
  • Up to 30 minutes of vacuuming / brushing
  • Create a detailed report
  • Backwash pool as needed
  • Scrub tile line as needed
  • Straighten deck furniture as needed
  • Discounted pool chemicals delivered FREE
  • Visits are limited to one hour.

Customer Responsibilities:

  • Test Water
  • Maintain proper water level in pool
  • Check and empty skimmer baskets
  • Check filter pressure, backwash if needed
  • Have chemicals on hand
  • Make timely payment

Service Exceptions

On days with high wind or rain we will make every effort to service your pool. Poor visibility may obstruct /prohibit vacuuming. The pool will be checked for chemicals, and all other services that can be performed will be. We try very hard to stick to our schedule but we may need to push back the pre-arranged service day due to unexpected circumstances. After the occurrence of heavy or destructive storms, your pool may require more than the normal amount of cleaning. You are welcome to schedule extra visits at any time and we will always send a technician at our earliest convenience.